Common to the United States, Class Action Suits are lawsuits in which a large group of people collectively bring a claim to court and/or a lawsuit in which a class of defendant is being sued (Wikipedia
). In other countries, consumer organizations
help present these claims or serve these lawsuits on behalf of large groups of people or consumers. In Nigeria, many companies and businesses with goods and services have the worst customer service imaginable. Worse still, they are not remorseful nor held accountable for the impact their bad goods, substandard services or crappy customer service has on the consumers; the Nigerians who keep them in business. A good example would be the aviation industry. Non of the airlines are ever on time. Airports are horror stories and purchasing flight tickets are simply episodes from the book. People miss important, life depending appointments due to flight delays that are never brought to their notice and yet, they don't get compensated. This is just a tip of the iceberg. I am not a lawyer but I wonder, is it not about time our lawyers, especially the young ones, start looking into class action suits as an avenue to speak out and stand up for Nigerians and even make a career for themselves? Why aren't class action suits popular in Nigeria? Are there government policies or constitutional laws that are lacking and need to be in place to allow them? Is this an idea Nigeria should adopt or are there better avenues to stand up for consumers in Nigeria?